Terms and Conditions

APX Engine and Gearbox is dedicated to providing quality used engines and transmissions to customers across South Africa. Our terms and conditions outline the rights, responsibilities, and obligations of all parties involved in any transaction with us. By accessing our website or making a purchase, you agree to be bound by these terms. We encourage all customers to review this document carefully before engaging in any interactions or transactions with us.

Eligibility
To use our services or make a purchase, customers must be at least 18 years old or have the consent of a parent or legal guardian. All users must provide accurate and complete information when placing an order or creating an account on our platform. Failure to provide accurate details may result in delays, cancellations, or inability to process the request.

Products and Services
APX Engine and Gearbox specializes in premium used engines and transmissions for a diverse range of vehicle types. All items are subjected to a quality assessment and inspection process before being offered for sale. The product descriptions and specifications provided serve as a clear representation of the items being sold.

While we strive to ensure the utmost accuracy of our product descriptions, variations may occur due to the nature of the items being pre-owned. Customers are encouraged to seek clarification from our team if they require additional information about a product.

Pricing and Payment
All prices displayed on our website or communicated to the customer are in South African Rand and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice. Customers are advised to confirm prices during the purchasing process, as we will not be held liable for any unforeseen changes after a transaction is complete.

We accept a variety of payment methods, including credit cards, debit cards, and bank transfers. For online transactions, APX Engine and Gearbox ensures secure payment processing using encryption methods to protect your financial data. Payments must be processed and confirmed before finalizing orders.

Order Process
All orders placed through our website or other sales channels are subject to acceptance by APX Engine and Gearbox. Orders may be refused if inventory is unavailable, payment has not been successfully processed, or if we identify any fraudulent activity or inaccurate user information.

Once an order is confirmed and payment is received, you will receive a confirmation email with the details of your purchase. Delivery arrangements will follow the guidelines outlined in our shipping policy.

Shipping and Delivery
Our shipping services cater to addresses across South Africa, with delivery times, fees, and other details specified in our shipping policy. Customers are responsible for providing accurate delivery details to ensure seamless fulfillment. APX Engine and Gearbox cannot be held liable for delays, loss, or damages arising from incomplete or inaccurate shipping information.

We encourage customers to inspect their orders upon delivery to confirm the proper condition of the products. Any issues, discrepancies, or visible damages should be reported promptly to our customer service team.

Warranty and Liability
Most of the engines and transmissions sold by APX Engine and Gearbox are covered under a limited warranty. The specific terms and conditions of the warranty will be communicated at the time of sale and may include coverage of defects or malfunctions under normal use. Warranty claims will be processed following an inspection to determine the cause of any reported defect.

The warranty does not cover damages caused by misuse, improper handling, incorrect installation, or modifications made after purchase. If you are unsure about warranty coverage or terms, please contact us before proceeding with installation or use.

APX Engine and Gearbox is not liable for indirect, incidental, or consequential damages resulting from the use of our products. Customers are encouraged to follow all guidelines and recommendations when installing or using the items purchased.

Returns and Refunds
Customers seeking to return a product must adhere to the guidelines listed in our return policy. Returns are considered on a case by case basis and should meet specific conditions, including being within the stipulated time frame. Refunds are processed only after returned items have been inspected and approved for a refund.

It is important to note that certain products may be excluded from returns. Non returnable items will be specified at the time of purchase or in our return policy.

Acceptance of Terms
By making a purchase or interacting with APX Engine and Gearbox, you agree to be bound by these terms and conditions. It is your responsibility to review this policy regularly, as it may be updated from time to time to reflect changes in our practices or legal requirements.

Intellectual Property
All content on the APX Engine and Gearbox website, including text, images, and logos, is owned by us. Unauthorized reproduction or distribution of this material is strictly prohibited. Written consent must be obtained from our team before using or copying any such content.

Customer Obligations
Customers are responsible for ensuring that they have read and understood these terms before entering into any transactions. It is important to provide accurate personal and payment details and to keep these details updated when necessary.

Disputes and Governing Law
In the event of a dispute arising from the use of our website, products, or services, the matter will be governed by South African law. Any disputes will be subject to the jurisdiction of relevant courts in South Africa.

Contact Us
If you have questions about these terms and conditions, or require clarification, please do not hesitate to contact our customer service team. We are available to assist with queries and ensure you have a positive experience with APX Engine and Gearbox.

APX Engine and Gearbox is committed to fostering trust and offering exceptional service to every customer. These terms and conditions serve as a guide to provide clarity and ensure fairness in all interactions. By understanding and adhering to this policy, we can work together to achieve a seamless and satisfactory experience for all parties involved.